First, having a professional and multilingual 24/7 customer support. Right now we have a team of people speaking English, Russian, Polish, Ukrainian and Hungarian. Every week we bring in new customer service specialists to make your journey with our platform more convenient and simple.
Second, offering one of the lowest exchange fees on the market. We believe customers should not overpay for the services we offer. This is a crucial factor for us, and taking it very seriously is the only possibility to become the number one digital assets exchange on the market.
Lastly, the safety of your digital assets is of utmost importance to us. Too many painful situations happened in the blockchain industry which should never happen. Security is the foundation of a solid and stable business. We know that any suspicious activity or theft might ruin our efforts. Keeping this in mind, we put a lot of emphasis on the safe storage of your funds.
Michal is an IT-minded guy with over 10 years experience in running different companies. He promotes a company culture that prioritizes people, as he believes they are crucial to a business’s success. In his free time, he studies Chinese and flies a drone.
Simon has developed his business skills as a co-founder in different IT companies for more than a decade. He is responsible for the international expansion of Abucoins. When he is not traveling, Simon is a mountain bike enthusiast.